What Is a
Zoho Partner?
Zoho Partners enable customer success by identifying the right set of Zoho tools needed for each business so they can achieve significant business growth. The aim is to provide a unified customer experience and deliver the best implementation and custom development subject to their specific needs.
As Zoho Partners, we have access to the wealth of services that Zoho provides, meaning we offer first and second-level technical support for Zoho. We are also Zoho Developers. All basic and hard to identify issues are dealt with and we can correspond with our partners at Zoho if we're unable to provide a resolution however unlikely that may be. This gives us a wide range of options when it comes to problem-solving as we can build workarounds to particular challenges and work flows as well as suggest improvements directly to Zoho for future builds.
Speak to our Zoho Developers Today.
1 Hour of Free Support.
Receive a response to your inquiry or a prompt resolution or fulfillment of your requirement today. If a technical limitation prevents us from fulfilling your requirement, we'll also liaise with Zoho to address your issue on your behalf and provide you with the resulting outcome.
Step 1: Tag Your Zoho Applications
Simply press the button beside this box and select all the applications you use within ZOHO.
Step 2: Book Your Discovery Call
During our call, we will either immediately resolve your query or issue. This can include any coding requirements.
Zoho Community Support
Follow and view posts from our Zoho Lead, James Eaton as he answers queries on the Zoho Community Forum.
James has worked with Zoho since 2014 and his expertise covers the entire Zoho suite. James took his first steps into application development using deluge script within the creator developer framework; the application included a full integration for submitting data remotely into the Zoho CRM suite with automated helpdesk ticket generation against respective customer accounts.
As an author, you can find numerous guides and content online produced by James covering many fundamental applications (such as Zoho CRM) within the Zoho One suite.
You can find confirmation of our partnership and developer access on the Zoho partners Portal.
We love transparency and so if you are looking to work with a specialist Zoho partner, not only do we provide case studies but you can also see our community guidance too!
Zoho Case Studies
Industry: Waste
Business Offering: Waste Equipment
Model: Reseller & Service
Full Zoho operating system including CRM for lead and trading account databases with integrations to Zoho Marketing, Helpdesk, Social, Sales IQ applications to provide a full seamless business operation from the point of website engagement through to service provision.
This case study includes a custom built application for all in-field engineers to send live forms to both customer and office with full media (imagery and video) content, tracking and search/reporting functionality.
Industry: Hobbies & Kids Toys
Business Offering: Models & Parts
Model: Reseller & Service
Full eCommerce solutions with Zoho Commerce, Inventory, CRM, SalesIQ, Social and Campaigns.
This business operates internationally and has chosen Zoho's platform to list their 5,000 products, with full payments integration and live warehouse integration through Inventory.
As one of the top performing businesses in their sector, their business trade results solely through our SEO services.
Industry: Automotive
Business Offering: Vehicle Restoration
Model: Reseller & Service
Lean micro-entity set up including website development and design in Zoho Sites with full SEO services. Live review feed to Google business profile, with Zoho Marketing integration with Zoho CRM.
This business has a bespoke lead quotation form allowing customers to select their vehicle make and model grouping, along with the desired services to obtain a live quotation. On booking this data is pushed to calenders and CRM for automated emailer workflows.
Industry: Beauty
Business Offering: Treatments
Model: Service
Online website development with Zoho Sites, including LiveChat functonality with SalesIQ and booking system integration with Gmail calenders.
This customer has a full end to end booking system requiring no administrative hires for the business, meaning they ony employ beauticians in their business.
With full organic search ranking their business is completely automated; meaning all enquiries come in to the business at no cost for paid advertising, with full automated processes including answering customer queries through AI chatbot.
Industry: Facilities Management
Business Offering: Contract Cleaning
Model: Service
Full business process automation for JCD includes contract mobilisation (with all employee forms submitted online with requests sent via email and SMS), with operational requirements met by Zoho CRM and Zoho Desk.
This client benefits from a custom built in-field solution for customer auditing and satisfaction forms.
Their website is developed in Zoho Sites and their business growth is by majority as a result of their on-going SEO works performed by our expert team. All engagement solutions for site visitors provided through Zoho.
Industry: Facilities
Business Offering: Drainage Solutions
Model: Service
Website developed within Zoho Sites with SalesIQ Livechat integration.
With a live feed to their Google Business Profile reviews and additional engagement functionality with Whatsapp, this business has a lean requirement solely for lead generation purposes.
With a dynamic content feed providing live data on service ETAs for drainage related callouts providing a superior customer experience.
Leads are provided through organic SEO and occasionally through PPC subject to the periods of the year.
Industry: Boiler Industry
Business Offering: Boiler Services
Model: Reseller & Service
E C Coles started trading in the 1930s, operating from our office what is now our office in Portsmouth. Starting as a retailer selling fireplaces and then later radiators, they are now a full boiler-service-repair business with infield operatives across the South of the UK.
They have a simple lean website, with engagement systems, CRM and operations all provided by Zoho suites with a custom configuration providing by our team.
Trusted Zoho Experts
We work with micro-enterprises, SME's and large corporations to deliver the best in-class solutions.
Whether you are looking to digitally transform your organisation, reduce inefficient processes and workflows, solve a particular challenge, or simply require a bit of troubleshooting or a hotfix, we are able to help.
What is our role as
Zoho Partners?
We tailor, mobilise, and integrate all apps and suites from Zoho One, or independent apps within the Zoho suite to provide the best and most efficient solutions for companies to run their businesses smoothly and underpin the broader business growth objectives.
This includes creating automations for various tasks and removing repetitive and unnecessary processes that often take up more time and stress than is needed. This includes integrating external applications; with 500 existing connections and we've calculated a further 200 applications with developer access, this subsequently brings the opportunity to build a configuration with over 700 other potential favourites.
How do we as
Zoho Partners Help Develop Your Business?
We help you grow and run your business, it's that simple.
How do we add value?
With our unique experiences and skills obtained over two decades, we will quickly spot potential challenges and articulate them in a way and vision that has complete stakeholder buy-in.
Our more technical coding skills include:
- html
- css
- java
- deluge script
- general coding
Zoho Partner Apps
With access to all Zoho applications and developer portals, we have a shelf-ready or custom developed solution waiting for you.
Sign up for a trial to one of Zoho's applications or contact us to discuss your particular requirement.
CRM
LiveChat
Forms
Checkout
Docs
Sales Inbox
Sign
Meetings
Cliq
Bespoke web or app based solutions. Built to your requirements.
Marketing Hub
Campaigns
Writer
Website Tracking & LiveChat
Analytics & Custom Reporting
Complete customer relationship management
Social
Surveys
Workdrive Shared
Site page heat mapping, scroll monitoring and video recording
Cliq
Custom API integration & builds, dashboard displays
Books
Expense Module
Checkout
Vaults
CRM
Invoice Module
Subscription Module
Sheets
Contact Manager
Reports
Remote data submission for in-field operatives
Intranet & Wiki
E-Signature - Get documents signed fast!
Meetings
Remote Share screen
CRM integrating every area of the business
In-field access to drives
Employee Management
Notebook
Remote Working Collaboration
Automate processes with flow
Projects
Intranet & Wiki
Bug Tracker
Meetings
Forms capture data
Remote assist your team
Get a project document signed quickly
Advanced Analytics
Sprints
In-field access to drives
Desk
Inventory
Remote Working Collaboration
Securely store data pertinent to a project
Notes
You name it, we build it
Desk
Monitor Sites
Bug Tracker
Oversee all helpdesk tickets in the customer account
Survey department performance
Raise invoices from a ticket
Advanced Analytics
Customer Knowledge Centre
Need to get a document to a customer for support? Get a signature on receipt.
Pick-up & convert LiveChats to tickets
Remote Support
Bespoke solutions & workflow automation
Securely collect payments
Inventory, warehouse by geography
Data capture systems, audit & data submission, quality and H&S auditing
LiveChat customer query on stock? Find out fast!
Visitor Check-in/out
Need a document sent to a customer for support? Get a signature quickly!
Total HR Management
Wiki Training Resource
Motivator
Instant Messaging
Custom form submission. Dashboard display.
Employee contract remote signatures & T&C updates
Recruit
Meetings
Assist
75+ existing solutions to an increasingly digital world
Bespoke Zoho Solutions
Capture any type of data and submit it remotely for immediate access. Providing customer copy, dashboard displays or future reporting.
Understanding your process
We take the time to understand how your business functions.
We look at how your departments communicate and work together, what systems you already use (if any), what their limitations are and how they are best serving your needs.
Assessing Your Needs
We look for your bottlenecks and your frustrations - those of your team, how you'd like your systems to work better, and what repetitive tasks take up most of your time.
This helps us understand how we can improve the roles of your team, free up time, and create a healthier, productive environment.
Bespoke Zoho Solution
Based on our discussions, your feedback, and the feedback from your team, we look to existing solutions to provide your desired outcomes. Where a requirement is very particular to how a business operates, we develop a new system or application that will run in web, desktop or mobile app.
Integrating Existing Solutions
As Zoho Integration partners, we possess extensive expertise in identifying existing solutions and determining whether integrations between modules are necessary. If the desired solution can be achieved using another app within the Zoho suite, we will configure the suites to enable seamless and efficient cross-departmental workflows
Creating Visual Displays
Dashboard displays provide key insights and immediate access to pertinent information, displaying it in a way that provides you with the data you need to make informed decisions, fast.
Where particular personnel may be more visually-oriented, data can be displayed in a variety of formats ensuring easy interpretation. We can tailor dashboards to specific individuals for accessibility.
Search, Refine, Analyse
The fundamental strategy underpinning most of the systems we deploy, removing the requirement for constant human input. Discarding repetitive tasks, laborious works; ensuring administrators & operatives only have to input data of importance, and mid to senior-level management are provided with approval requests for tasks that are critical and sensitive in nature.
Our Zoho Support Partner FAQ
Get in Touch with us
You can contact us via one of the following options.
Phone : 02392 795797
Mobile: 07487 553132
Email : info@digital-scientists.co.uk
Web: www.digital-scientists.co.uk
Speak to us now on LiveChat