Zoho One Partners

What Is Zoho One?

Zoho offers a business software solution tailored to the evolving needs of modern businesses. This integrated platform, known for its flexibility and customisation capabilities, equips businesses with the necessary tools to enhance efficiency and foster growth. Zoho's suite of online applications seamlessly connects and automates various facets of business operations across the entire organizational spectrum. As adept Zoho Consultants, we at Digital Scientists recognise the remarkable advantage of Zoho's modular approach, allowing businesses to selectively choose applications that specifically address their unique challenges. These chosen applications can then be seamlessly deployed to relevant teams within the organisation, providing strategic flexibility for a tailored software stack.

Click the sections below to expand features

Sales

Marketing

Support

Human Resources

Accounting

Operations

Sales

Sell Across Channels

This suite of applications consolidates all communication channels - social media, email, and messaging - into a single centralised platform, making it easier for business to sell products through multiple channels efficiently.

Business Intelligence

Businesses can leverage the power of data to identify prospects for products. By analysing trends and insights from the CRM system, businesses can easily understand the target audience better and streamline marketing efforts.

Empower Teams

Boost the productivity of your sales team by providing them with a range of tools available on this platform. Leverage the integrated office suite to foster collaboration among team members, promoting efficient communication and maximizing performance.

Sales Process Management

To optimise time management and boost productivity, utilising Sales Process Management is key. This platform allows businesses to define and automate their processes, freeing up their team's time and streamlining sales operations.

Marketing

Website Building

Harness the power of a robust online presence to empower the business. Equip the team with tools to build a professional website, enabling businesses to broaden their reach and engage with a wider audience. This strategy will propel the business to new heights by enhancing its visibility and promoting growth.

A/B Testing

A/B testing is a powerful tool to optimise website design. By creating two different versions of a webpage and showing them to users, businesses can collect data and feedback to determine which version performs better and resonates with the audience.

Visual Analytics

Effectively monitor website data utilising its advanced analytics tools. Track heatmaps to identify the most frequented pages, evaluate keyword performance, and acquire valuable insights to effectively engage customers.

Engage Prospects

Engaging with prospects is essential for effective marketing of businesses. This platform provides several tools to achieve this, including email campaigns and user feedback surveys allowing businesses to gain valuable insights into customer behavior.

Support

Supporting Customers

The multi-channel system is an all-in-one solution that enables businesses to connect with their customers across multiple channels by centralising social media accounts, email accounts and SMS.

Support Resources

To cater to users who prefer self-help, having a comprehensive FAQ page on a business website can provide them with the necessary information to resolve their issues independently, reducing the need for contacting support.

Support Processes

Automating responses to common customer queries can free up valuable time for businesses to focus on resolving more complex issues. With this solution, they can set up automated processes to respond to frequently asked questions.

Customer Satisfaction

Gather feedback on customer satisfaction through user surveys directed to the team. In case of negative responses, utilise the available tools to identify issues and enhance support processes accordingly.

Human Resources

Fill Openings

Streamline recruitment processes with this application's integrated features. Leveraging its built-in integrations with recruitment platforms, businesses can effortlessly post job advertisements to various job boards with a single click and conveniently manage candidate applications all in one place.

Resume Parsing

In addition to posting job openings, businesses can also manage candidate profiles within the same application. With this feature, businesses can receive and store candidate records, enabling analysis and future reference.

Interviews

After narrowing down their list of candidates, businesses can utilise the application's integration with other services to conduct video interviews. This enables businesses to interact with candidates and assess their suitability for the position before making any final decisions.

Onboard Processes

To enhance productivity and ensure a smooth transition for new hires, the platform offers an onboarding process. This allows new employees to quickly learn how to use the software provided by the company, reducing the amount of time spent on training.

Time Tracking

Efficiently monitor work hours using a user-friendly system to maintain precise records of project progress. This aids businesses in resource management and ensures accurate invoicing based on the hours worked.

Accounting

Organised Accounts

Effectively manage business accounts with precision, ensuring comprehensive consideration of all company assets and finances. This software enables businesses to reduce discrepancies, closely monitor finances, and maintain accurate financial records, empowering informed business decisions.

Financial Health

Gain a comprehensive understanding of the financial well-being of the business by reviewing detailed insights into profits, losses, taxes, and other essential financial metrics. By leveraging these reports, businesses can identify their strengths and weaknesses, facilitating informed decisions about future strategies.

Automatic Transactions

Optimise the financial operations of the business by implementing automated transactions. This minimises the reliance on manual intervention for tasks like sending invoices, thereby reducing errors and ensuring seamless processing through automation.

Estimates and Invoices

Generate estimates and invoices for clients using a user-friendly billing system that ensures accurate invoicing. With customisable estimates, businesses can swiftly create detailed invoices for their services with just a click.

Purchase Tracking

Tracking purchases is crucial for efficient business operations. It enables businesses to manage their inventory levels effectively and fulfill customer orders without any delays or stock-related issues, ensuring that the inventory is stocked at all times.

Track Expenses

Tracking expenses accurately is a crucial process for businesses, especially during audits. Utilising this software, businesses can easily track expenses, whether through online or in-person purchases, through receipt scanning and expense management.

Brand Customisation

Create fully customisable estimates and invoices that reflect the brand identity of the business. Within these, businesses can add their company logo and employee signatures to give their documents a professional touch and ensure their authenticity.

Operations

Order Management

Efficiently oversee the inventory and orders of the business using the platform's integrated systems. With this capability, businesses can monitor stock levels and orders, minimising the risk of incomplete or inaccurate orders.

Client Portal

Businesses can provide a convenient client portal for customers to manage their subscriptions, payment details, invoices, and payment history all in one place.

Try Zoho One Today.
+ 1 Hour of Free Support.

Give Zoho One a go yourself. As a bonus, we will throw in one hour of free consultation support to get you up and running if you need any assistance.

Step 1: Register and Try Our Apps

Simply press the button below and register for immediate access to all Zoho One has on offer.

Step 2: Book Your Discovery Call

During our call, we will immediately resolve any query or issue you may have. This can include any coding requirements.

How Zoho One Helps You

Employee Management

This platform serves as an invaluable resource customised for businesses, providing oversight of individual departments. Within its suite of tools, there are numerous specialised resources to aid in employee management, from recruiting new talent to streamlining onboarding processes and even offering time tracking solutions for team members.

Streamline Processes

This platform empowers businesses to streamline and customise their workflows according to their needs. Leveraging this flexibility, businesses can automate repetitive tasks and allocate resources to more complex ones, optimising their operations.

Streamline Processes

Tailor To Suit Businesses

With this platform, businesses can effortlessly customise the services to align with their specific needs. They can apply their branding, preferences, and functionalities to each service, ensuring that they meet the desired specifications. Whether it's crafting bespoke workflows or fine-tuning their website to cater to clients, businesses have the flexibility to customise virtually every aspect.

What Can We Do For You?

At Digital Scientists, our adept and seasoned team boasts profound expertise in this platform and its comprehensive suite of applications. Serving as committed Zoho software partners, we take pride in our capability to offer businesses expert guidance and support in unlocking the application's full potential.

Our Expertise

Our proficiency as partners empowers us to deliver solutions tailored to the specific needs of businesses. Recognising the distinct nature of each organisation, we take a personalised approach to assist in the setup and management of the application. Whether small startups are seeking to optimise operations or large enterprises aim to enhance efficiency and productivity, our knowledge and tools enable us to guide them at every stage. Our partnership with Zoho ensures access to the latest updates and best practices.

Sales

Utilising our extensive expertise as Zoho Partners at Digital Scientists, we transcend conventional support roles, taking an integral part in establishing sales departments for businesses. Our journey begins with a crucial step—implementing CRM (Customer Relationship Management) systems. Recognising CRM's pivotal role as the backbone for lead collection and client relationship nurturing, we harness the integration with Zoho CRM to its fullest potential.

Marketing

While a robust sales department is essential, equal attention should be devoted to establishing a well-functioning marketing department, a pivotal component for businesses aiming at substantial growth. At Digital Scientists, our team, recognised as Zoho Specialists, is well-versed in guiding businesses through this process, harnessing the capabilities of the application to optimise and build a dynamic marketing infrastructure. In the vast realm of marketing, we specialise in several avenues, excelling notably in crafting compelling websites using the innovative website builder, Zoho Sites.

Customer Support

Providing effective user support is undeniably a critical service for businesses, but it can often be challenging to uphold. However, with our assistance, the complexity and hurdles associated with user support are alleviated. Our team at Digital Scientists can offer a solution utilising the robust communication infrastructure provided by the application through Zoho Desk. This integration unlocks a multifaceted approach to user support, enabling support teams to engage with users across a multitude of communication channels.

Human Resources

Human resource departments play a pivotal role in businesses, serving as the linchpin that empowers and manages employees to create a safe, contented, and compensated workforce. However, managing human resources can become complex without the right services and tools. Enter our team, we can set up a straightforward and efficient HR system for the business, including processes such as hiring, which can be optimised through simplifying the posting of job advertisements using Zoho Recruit, enabling openings to be posted to multiple job boards.

Accounting

The role of accounting departments in maintaining financial order within a business cannot be overstated. Nonetheless, managing payments and financial transactions can become intricate when faced with an array of variables. By using the integration with Zoho Books, we can set up automatic transactions from clients to the business to ensure that invoices are paid for. Additionally, through the use of Zoho Invoice and Zoho Expense, we can set up templates for business invoices or expenses to ensure that everything is personalised to the business.

Business Operations

Operational departments are the lifeblood of businesses, responsible for ensuring the smooth and efficient functioning of various processes, including project management and order fulfillment. Managing these operations can be a daunting task, but is simplified with the use of the application. Using this, our specialists at Digital Scientists can utilise the integration with Zoho Inventory to assist businesses to effectively manage their orders and stock, creating workflows to notify the business if stock ever runs low and ensure that orders can be fulfilled.

What Is Included With Zoho One?

Sales

Zoho CRM

Capture and cultivate prospective leads, nurturing them into long-term clients and fostering brand loyalty over a period of time.

Zoho Sites

Create and refine bespoke websites, ensuring they resonate with customers and authentically represent the brand's identity.

Zoho Bigin

Streamline customer management with a single platform, establishing pipelines for every sales process or operation.

Zoho Booking

Streamline the booking process to prevent overlapping appointments and ensure every meeting fits into the schedule.

Marketing

Zoho SalesIQ

Initiate conversations with customers through LiveChat features on websites, engaging them at opportune moments to boost traffic and offer assistance.

Zoho Survey

Craft a survey swiftly, reaching the audience across all devices. Gain insights graphically with the array of features, facilitating top-notch research and feedback.

Zoho Campaigns

Create persuasive campaigns to distribute to customer leads through emails or SMS, sparking interest in the business and driving user engagement.

Zoho Forms

Create robust forms, share them online, get immediate alerts, and manage the data using integrated applications. Let Zoho Forms take care of data collection.

Zoho Social

Efficiently oversee all social media profiles from a platform, monitoring user engagement and bolstering the social media presence of the business.

Zoho PageSense

Monitor and analyse the performance of a website and visitor behaviour, enabling adjustments that prioritise conversion, optimisation, and user engagement.

Zoho Commerce

Utilise the ecommerce builder to create an online store and efficiently manage the website, inventory, and store content with the help of built-in SEO tools.

Marketing Automation

Effectively manage leads, analyse online activity, and tailor content to users based on their interactions with the business through multiple channels.

Support

Zoho Desk

Speed up issue resolution by automating support ticket management, thereby enhancing customer retention and satisfaction with streamlined support.

Zoho Assist

Provide secure cloud-based remote support, ensuring superior customer experiences. Establish secure connections with remote devices on demand.

Zoho Lens

Harness augmented reality remote assistance to inspect in-person issues swiftly. Instantly access a smartphone camera at the remote location.

Productivity

Zoho Mail

Opt for a secure and encrypted email hosting service to ensure full privacy and professionalism in each business message.

Zoho Cliq

Utilise a secure chat platform that enables business communication, whether it's within internal teams or with external stakeholders.

Zoho Projects

Centralise project management activities through a unified platform, effortlessly creating tasks, and overseeing milestones.

Zoho Sprints

Effectively oversee online projects with agile timeline planning, featuring collaborative tools designed for development teams.

Zoho Sign

Provide digital signature solutions to easily send verified documents, receive alerts about statuses, and set reminders.

Zoho Meetings

An online meeting platform and webinar solution that prioritises security, facilitating collaboration and remote work practices.

Zoho WorkDrive

An effective online file management platform designed for teams to share files with both team members and stakeholders.

Zoho Connect

Collaboration software designed to enhance team communication and track all project progress across the entire business.

Finance

Zoho Books

An online accounting solution that streamlines accounting and inventory management processes. It simplifies the task of sending invoices and expenses to clients by automating transactions.

Zoho Invoice

Invoicing software that creates invoices, automates payment reminders, and expedites online payments. It also handles estimates, their conversion into invoices, and generates reports.

Zoho Inventory

Simplify customer orders by utilising contact management, bill management, report generation, and simple invoice creation to ensure that every order gets completed.

Zoho Checkout

Effortlessly design a secure and customised payment page that reflects the identity of the business in minutes. Start accepting payments from customers instantly.

Zoho Expenses

Cloud-based expense reporting software, simplifying the recording and reporting of business expenses. It manages the entire process from receipt uploading to approval and reimbursement.

Zoho Billing

Automate recurring billing and subscription management effortlessly. Seamlessly handle customer lifecycles from sign-ups to payments, run promotional campaigns, and more.

Zoho People

An online HR software customisable to fit requirements. It enables businessses to evaluate employee performance, monitor attendance, and create customised workflows.

Zoho Recruit

An easy-to-use applicant tracking system used to assist staffing agencies and recruiting departments in managing openings, resumes, candidates and contacts.

Operations

Zoho Creator

A development platform that enables the creation of custom, mobile-ready apps. Businesses can build their own apps to streamline workflows and automate internal processes.

Zoho Analytics

A business intelligence service that assists in analysing and consolidating business data to generate detailed reports or dashboards to support informed decision-making.

Zoho Flow

An integration platform enabling the creation of workflows across cloud applications. Users can seamlessly connect their apps to automate data transfer between them.

Zoho One Queries

Is Zoho One Free?

No, Zoho One is not free. Acquiring a Zoho One license entails the need for licensing every user who utilises Zoho applications. The licensing cost commences at £37/user/month. This investment, while modest, offers access to a wide array of applications that play a pivotal role in business expansion and process enhancement. However, businesses can also pay £80/user/month to get licenses for any amount of users that they would like, not needing to have all employees to have a Zoho license.

What Product Versions Do You Get With Zoho One?

Upon obtaining a license, businesses gain access to a many advantages. These encompass receiving the latest updates for all the applications incorporated within the suite. Additionally, businesses are granted access to premium features within each application, akin to enterprise-level functionalities. However, it's worth noting that there are certain exceptions to this rule. Some applications are not included in Zoho One, and even when they are included, they may not offer the complete array of enterprise features. Click here to see the features.

How Do I Delete Users From Zoho One?

Although complete deletion of users from Zoho One is not possible, Zoho offers an alternative with the "deactivate" function. To initiate the deactivation process, navigate to the Zoho One main page, then access the "Admin Panel". This can only be accessed by admin accounts that have the authority to deactivate users. Within the admin panel, head to "Users" and from the list select the ones that need to be deactivated. Once selected, press "Deactivate" in the top corner to deactivate the accounts.

Can I Backup Zoho One Data?

There is currently no method to back up all Zoho One data collectively. The sole approach to create backups of data is by independently backing up the data within each application.

How Many Businesses Can I Have Per Account?

Only one business can utilise an account at a time. Although businesses can assign licenses to their employees within the account, each business can only operate one Zoho One account. The application was not designed for businesses to share accounts, so this functionality is not supported.

How Do I Remove Unused Apps?

While it's not possible to completely remove applications from Zoho One, they can be effectively concealed to prevent them from appearing in the "my apps" panel. This allows businesses to have quick access to the applications they use most frequently. To hide an application, sign in to the Zoho One account and access the homepage. Then click on "Directory" in the left menu and navigate to "Applications". Next, select the application that should be hidden and click on the "..." button. From the menu, select hide and the application will be concealed. To unhide this application, follow the same steps to get to the "Applications" screen and use the filter to locate "Hidden Applications". Find the application that is needed, click on the "..." button and click unhide.

Zoho One Integrations

Microsoft Apps

This application is a powerful centralised hub of applications, allowing businesses to automate themselves. As a Zoho technology partner, we know how useful and vital the Zoho One operating system is for businesses. However, sometimes only Zoho applications may not be enough. Using this application, businesses can integrate with their old systems to ensure everything runs smoothly. This can include integrate Microsoft Outlook as their chosen email service, Office365 as their document manager or OneDrive as an effective storage solution.

Microsoft Outlook

Office365

OneDrive

Google Apps

This application can also integrate with various Google services, ensuring businesses can run smoothly with their preferred systems and not limiting them on what they want to use. Applications that can be integrated can include Gmail as an email system, Google Drive as a document manager and storage solution and Google Tasks to keep track of projects.