Why Apps Matter for Hotels
In today’s fast-paced hospitality industry, offering great service isn’t enough. Guests need to find, book, and trust your hotel quickly. That’s where the right apps and systems make all the difference. With more people booking rooms, sending enquiries, and reading reviews online, an integrated platform can be the key to filling rooms and running smooth, efficient operations. Centralising reservations, check-ins, housekeeping schedules, guest communications, and payments in one easy-to-use system streamlines your workflow and gives you real-time insights into occupancy rates, peak booking periods, and staff availability.
At Fusion Flow, we specialise in helping hotels implement flexible, data-driven software. Whether you need just a few tools or a complete all-in-one solution, we help you attract more guests, deliver a seamless experience, and build a strong reputation for your brand.
What's more, you can get started today with a free trial and when you sign up you can obtain one hour of free setup and development with one of our product experts.
Hotels using CRM systems
are 2.5x more likely to generate repeat bookings
Revenue increases by 15%
when hotels adopt integrated booking systems
Booking systems boost revenue by reducing lost reservations and increasing direct bookings.
Over 70% of hotel guests
expect a mobile-friendly booking experience
Start Your Hotel Revolution NOW
Software for Hotel Reservation
With Zoho Bookings, your hotel can simplify room reservations by letting guests book online 24/7, with no more endless phone calls or double bookings. Automated reminders, calendar syncing, and availability control reduce no-shows and help front desk operations run smoothly. Tired of clunky booking systems with limited flexibility or hidden charges? Our setup offers custom check-in times, staff scheduling, and integrated payment options, streamlining the entire booking journey from enquiry to confirmation. As certified Zoho Bookings developers, we deliver expert setup, personalised support, and practical advice to help hotels stay organised, fill rooms, and deliver a seamless guest experience.
An intuitive booking interface letting customers choose their booking, date, and time with live preview and customisable themes.
Configure custom email notifications, reminders, and date availability for your hotel's booking types.
Define and customise service types like one-on-one, group, collective or resource bookings directly.
Toggle between custom lead layouts, like Standard or EBook, when creating a new lead to display the fields you need.
Choose the optimal send time for your follow-up email, select from suggested “best time to email” slots, schedule it for this evening, or pick a specific date and time.
Track every customer and lead in real time with SalesSignals and a fully customisable lead dashboard.
CRM Software for Hotels
Our Zoho CRM platform gives your hotel a 360° view of every guest interaction, automatically capturing data from bookings, enquiries, check-ins, and feedback to track stay history, preferences, and special requests in one organised system. Deliver personalised service that keeps guests returning. Automate follow-up emails, loyalty rewards, and targeted offers based on past stays to build long-term guest relationships. With lead scoring and pipeline tracking, you’ll never miss a chance to promote room upgrades, spa packages, or special events. As certified Zoho CRM developers, we provide expert setup, customised workflows, and ongoing support to help your hotel get the most from every feature.
Accounting Software for Hotel
Zoho Books connects directly to HMRC via Making Tax Digital (MTD), helping your hotel stay compliant while reducing financial admin. Whether you're managing room bookings, event spaces, or restaurant services, Zoho Books gives you full control of your finances without relying on third-party bookkeeping. It automates invoicing, tracks expenses, and reconciles bank transactions in real time, so you get paid faster and keep costs in check. With custom invoice templates, online payment options, and clear expense categorisation, your accounting stays seamless and professional. Real-time dashboards and financial reports offer instant insight into revenue, occupancy-related income, and cash flow. As an authorised Zoho Books developer, we deliver expert setup, tailored training, and reliable support to help your hotel make the most of every feature.
Review and approve invoices at a glance, with a searchable list on the left and full invoice details on the right.
Monitor your financial health by viewing income versus expenses over time and identifying top expense categories.
Choose and connect your preferred payment gateways like Stripe, PayPal, or Square to process payments seamlessly.
Quickly switch header layouts, tweak themes, and adjust scrolling behaviour to customise your site’s look in real time.
Toggle social icons on or off and drag to reorder your profile links.
Website Builder for Hotels
As certified Zoho Sites developers, we help hotels build sleek, mobile-responsive websites using an easy drag-and-drop editor, hotel-focused templates, and built-in SEO tools that drive more direct bookings. Visit our Websites for Hotels page to explore layouts designed to showcase rooms, amenities, and guest experiences with integrated booking widgets tailored for hospitality. Then check out our SEO for Hotels page to discover strategies like local keyword optimisation and reputation management that help you rank for terms like “hotel near me” or “best places to stay.” From setup and design to ongoing support, we ensure your hotel’s website looks professional, loads fast, and helps you attract more guests.
Hotel Visitor Tracking Software
Utilising Zoho SalesIQ helps hotels turn website visitors into confirmed bookings with real-time chat, proactive visitor tracking, and customisable chatbots that manage room enquiries and reservation requests 24/7. You can engage potential guests as soon as they land on your site, capture their contact details, and send high-value leads directly into your CRM for timely, personalised follow-up. With detailed visitor analytics and automated chat campaigns, you'll gain insight into guest preferences, promote popular packages or seasonal offers, and keep occupancy rates high. As a certified Zoho SalesIQ developer, we provide expert implementation, tailored chatbot setup, and ongoing support to help your hotel convert more website traffic into bookings.
Visualise live website visitors by priority, apply presets to highlight key leads, and drill into visitor details for personalised engagement.
Chat live with our AI assistant Zozo for instant answers or connect to an operator for personalised help.
Offer real-time chat support for your customers and help them choose the perfect service.
View detailed visitor insights and sync contact data directly into your CRM for seamless follow-up.
Grow your audience by collecting enquiries and automatically adding contacts to targeted email lists for follow-ups and promotions.
Track marketing budgets, expenses, and lead performance across channels like email, SMS, and social media to maximise ROI and make smarter campaign decisions.
Understand your visitor behaviour, track engagement over time, and identify opportunities to convert traffic into bookings.
Follow up with leads, nurture enquiries, and score engagement to prioritise high-potential bookings.
Marketing Software for Hotels
Or If You Want All of Them...
One Operating System for Hotels
Hotels can trial all the essential Zoho apps in one seamless bundle, with access to over 50 purpose-built tools including Zoho Bookings, Zoho Sites, Zoho CRM, Zoho Books, and Zoho Campaigns. With a single trial sign-up and expert support from our certified Zoho developers, you’ll get full access to room reservations, guest communications, invoicing, website design, and marketing automation. For hotels ready to fully integrate their operations, Zoho One brings all these tools, plus HR, inventory, and more, into one unified platform with a single sign-on, connecting guest bookings with back-office systems. Automated workflows reduce admin workload, while detailed analytics reveal booking trends, occupancy rates, and guest preferences. Zoho One gives your hotel a scalable platform to improve efficiency, enhance the guest experience, and support sustainable growth.
Ready to showcase your hotel’s charm and services online? Our Pixel Perfect Websites for Hotels service delivers custom website designs built specifically for the hospitality industry. From elegant room galleries and seamless booking forms to mobile-optimised layouts, you’ll find inspiration and real-world examples of sites that turn visitors into confirmed guests. See how our design team brings hotel brands to life with Pixel Perfect precision.
