Privacy Policy

1. Who we are

This website is operated by Digital Scientists Ltd ("we", "us", "our"), a company registered in England and Wales with company number 11700020. Our registered address is Office F4-F5, Gatcombe House, Copnor Rd, Hilsea, Portsmouth, PO3 5EJ.

Our contact email is hello@digital-scientists.co.uk.

This Privacy Policy covers digital-scientists.co.uk and all sub-brand pages hosted on this domain, including Pixel Perfect, QuickFireSEO, AdSpark, Fusion Flow and Zoho Partners.

2. What information we collect

We may collect the following types of personal information:

• Name and contact details (email address, phone number) provided via contact forms or email
• Business name and website URL, where provided
• Usage data collected through analytics (see below)
• Any other information you choose to share with us

3. How we use your information

We use the information you provide to:

• Respond to your enquiry or arrange a discovery call
• Provide the services you've requested from us
• Send you relevant communications relating to our services (where you have consented)
• Improve our website and services

4. Legal basis for processing

We process your personal data on the following legal bases:

• Legitimate interests — responding to business enquiries and providing our services
• Consent — where we send marketing communications, you will have provided explicit consent
• Contract — where we have entered into a service agreement with you

5. Analytics and tracking

We use the following tools to understand how visitors use our website and to support our marketing:

• Google Analytics 4 — measures how visitors find and use our site, which pages are useful and which are not. Used in aggregate to improve the site.
• Meta Pixel (Facebook and Instagram) — allows us to measure the effectiveness of our advertising on Meta platforms and reach relevant audiences. Loaded asynchronously after the page has loaded.
• Reddit Pixel — measures the effectiveness of our advertising on Reddit. Loaded asynchronously after the page has loaded.
• Zoho SalesIQ — a live chat tool that may collect your IP address and browsing activity on this site. Loaded only on first interaction or after a short delay, to minimise page performance impact.

These tools may use cookies or similar tracking technologies. We do not use them to identify individual visitors for our own analytics purposes.

If you decline cookies

We use Google Consent Mode v2. Until you accept, every storage permission is set to denied, and no analytics or advertising cookies are placed on your device. The Meta Pixel, Reddit Pixel and Zoho SalesIQ are not loaded at all unless you accept.

If you decline, Google Analytics continues to record anonymous, cookieless measurement — a signal that a page was viewed, with no cookie, no identifier and nothing that can be linked back to you or to a later visit. Google uses these signals to estimate overall traffic patterns. If you would prefer not to send even this, you can block analytics requests using your browser settings, an ad blocker, or your browser's Do Not Track and anti-tracking features.

You can change your mind at any time by clearing this site's data in your browser, which will make the cookie banner appear again on your next visit.

6. Data sharing

We do not sell your personal data. We may share it with trusted third-party service providers who help us deliver our services (such as CRM and email platforms). These providers are bound by data processing agreements and may not use your data for their own purposes.

7. Data retention

We retain personal data only for as long as necessary for the purpose for which it was collected, or as required by law. Enquiry data is typically retained for up to 3 years unless a business relationship continues.

8. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict our processing of your data
• Data portability
• Withdraw consent at any time

To exercise any of these rights, email us at hello@digital-scientists.co.uk.

9. Cookies

Essential cookies keep the site working and your preferences saved. These are always active and do not require consent.

Analytics and advertising cookies are only placed once you accept them on the cookie banner. Declining is a single click and costs you nothing on this site — no feature is withheld, and no content is gated behind consent. Full detail of which tools we use, and what happens if you decline, is in Analytics and tracking above.

10. Contact

For any questions about this Privacy Policy or how we handle your data, contact us at hello@digital-scientists.co.uk.

11. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last updated.