Software for locksmiths
Business software built for locksmiths and security businesses.
Fusion Flow gives locksmiths a Zoho-powered system for managing emergency call-outs, customer records, quotes for security upgrades and invoicing — so every job is captured, billed and followed up.
Why locksmiths choose Fusion Flow
The market
Locksmithing is bought in the first two minutes.
Somebody locked out on a doorstep is not comparing prices; they are ringing numbers until one answers with a time. Almost the entire commercial question is whether you were reachable and how far away you were.
Proximity beats reputation in an emergency
A lockout is decided by who can be there in twenty minutes. That makes coverage of an area, and knowing where your engineers already are, worth more than any amount of brand building for that particular kind of job.
The call-out is an introduction to better work
Gaining entry pays modestly. Upgrading to insurance-approved locks, securing a whole property, or taking on a landlord's portfolio is where the value is. That conversation happens on the doorstep and needs following up afterwards, not left as a suggestion.
Commercial and agent contracts pay for the quiet nights
Emergency work is unpredictable and often antisocial. Letting agents, property managers and commercial premises provide scheduled lock changes, key management and maintenance that can be planned during working hours and invoiced on account rather than collected on a doorstep.
The problem
What's holding most
locksmiths back.
Emergency call-outs invoiced but not recorded as customers
A locksmith who does an emergency job, takes cash and moves on has lost the relationship. Every job should create a customer record for future work.
Security upgrade quotes not followed up
A homeowner who had an emergency entry is highly receptive to a security upgrade quote — but that opportunity is lost without a structured follow-up.
No record of commercial clients for regular contract work
Commercial property managers and letting agents with regular locksmith requirements are account customers — but only if you have a proper CRM.
Invoicing done late on larger jobs
Emergency jobs are typically paid on the day — but security installations and commercial jobs need systematic invoicing to ensure prompt payment.
What's included
Everything in your
Fusion Flow setup.
Emergency Job Capture
Log emergency call-outs quickly from your phone — customer address, job type and any additional notes captured in seconds.
Customer CRM
Every customer with their property address, job history and contact details — residential and commercial in one system.
Security Upgrade Quotes
Send upgrade quotes after emergency jobs automatically — capturing upsell revenue from customers who are already engaged.
Invoice Automation
Installation and commercial invoices sent automatically after job completion through Zoho Books.
Commercial Account Management
Track letting agents, property managers and commercial clients as account customers with their property lists and service history.
Mobile-First
Everything works from your phone — log jobs, view customer history and raise invoices while on the road.
Get started
Set up in minutes —
or we'll do it for you.
Register your free Zoho trial
Start a free 15-day Zoho trial — no credit card, no commitment. Access the full platform immediately and configure it to your workflow, or follow our industry setup guides. Reach out any time if you have questions.
Start free Zoho trial (UK & EU) →- 15-day free trial, no credit card needed
- Full Zoho One suite — 45+ apps included
- Upgrade to a paid plan only when you're ready
- Based in the US? Sign up here →
Let us configure it for you
As authorised Zoho Partners, our team will configure Zoho precisely to your business — workflows, automations, pipelines and data migration all handled by us. Most businesses are live within 1–2 weeks.
Talk to our Zoho team →- Discovery call
- Configuration
- Data migration
- Training
- Go live & support
FAQs
Questions about Fusion Flow
for locksmiths.
Is it quick enough to use on an emergency job?
Yes. The mobile interface for logging an emergency job is designed to be completed in under 60 seconds — address, job type and any notes.
Can it handle both residential and commercial clients?
Yes. We configure separate customer types for residential homeowners and commercial property accounts with appropriate invoicing.
Can it automatically send a security review quote after an emergency?
Yes. We configure an automated follow-up sequence after emergency jobs — sending a security review offer 24 hours later.
How long does setup take?
Most locksmiths are live within a week — the setup is straightforward and we handle all configuration.
Can it dispatch emergency call-outs to the nearest engineer?
Yes. Jobs carry their address and can be assigned based on where engineers are working, so a lockout goes to whoever can realistically attend soonest rather than whoever answers the radio first.
Can it manage account customers like letting agents?
Yes. Agents and property managers are set up as accounts with their properties and agreed rates, so work is invoiced monthly on account with a full record of every job at every address.
How much does Zoho One cost?
Zoho One bundles the full suite of 45+ integrated business apps for roughly £37–£45 per user per month, depending on your plan and headcount. That includes a professional mailbox on your own domain, so most businesses can drop their Google Workspace or Microsoft 365 licences altogether. We break the numbers down in our guide to Zoho One pricing in the UK, or talk to our Zoho team about the right plan.
Complete the picture
Software works best alongside
a great website and strong SEO.
Website for locksmiths
Pixel Perfect — locksmith websites with emergency call-out pages and local SEO.
→SEO for locksmiths
QuickFireSEO — rank for local locksmith and emergency lock searches in your area.
→Ads for locksmiths
AdSpark — Google Ads targeting emergency locksmith searches for immediate call generation.
→Every job captured. Every customer a future opportunity.
Fusion Flow gives locksmiths a mobile-first system for emergency job capture, customer records and automated security upgrade follow-ups.