Fusion Flow

Software for logistics companies

Business software built for logistics and delivery businesses.

Fusion Flow gives logistics, courier and freight businesses a Zoho-powered system for managing customer accounts, job scheduling, driver allocation, invoicing and contract renewal — reducing admin and improving service visibility.

Customer CRMJob schedulingDriver managementContract renewalInvoice automationService tracking

Why logistics companies choose Fusion Flow

Zohopowered platform
UKbased support
Mobileaccess included
Setupin days, not months
Powered by Zoho · Implemented by Digital Scientists®
Zohopowered
UKbased support
Setupin 1–2 weeks
Mobileaccess
Ongoingsupport

The problem

What's holding most
logistics companies back.

Customer account management done in spreadsheets

Managing account customers, agreed rates and credit terms across spreadsheets leads to billing errors and inconsistent service.

Invoice queries from customers due to errors

Manual invoicing with variable rates, fuel surcharges and agreed discounts produces errors that damage client relationships and waste accounts time.

Contract customers not re-tendered proactively

Logistics contracts up for renewal that aren't proactively managed are vulnerable to competitors approaching your accounts.

Service issue follow-up inconsistent

Customer complaints and service failures that aren't followed up systematically erode account relationships and lead to churn.

What's included

Everything in your
Fusion Flow setup.

👥

Customer Account CRM

Every account customer with their agreed rates, credit terms, key contacts and service history in one searchable record.

📅

Job Scheduling

Log collections and deliveries with driver assignments, vehicle details and delivery confirmation tracking.

🚛

Driver Management

Assign jobs to drivers with route information and access to delivery details from the Zoho mobile app.

💰

Invoice Automation

Weekly or monthly account invoices generated automatically with agreed rate cards applied — reducing manual calculation and billing errors.

🔔

Contract Renewal Management

Automated renewal conversations initiated at the right time — keeping account customers engaged and competitors out.

📊

Service Performance Tracking

Log on-time delivery rates and service issues against customer accounts — giving you data for account reviews and tenders.

Get started

Set up in minutes —
or we'll do it for you.

Self-service

Register your free Zoho trial

Start a free 15-day Zoho trial — no credit card, no commitment. Access the full platform immediately and configure it to your workflow, or follow our industry setup guides. Reach out any time if you have questions.

Start free Zoho trial (UK & EU) →
Guided setup

Let us configure it for you

As authorised Zoho Partners, our team will configure Zoho precisely to your business — workflows, automations, pipelines and data migration all handled by us. Most businesses are live within 1–2 weeks.

Talk to our Zoho team →
  • Discovery call
  • Configuration
  • Data migration
  • Training
  • Go live & support

FAQs

Questions about Fusion Flow
for logistics companies.

Can it handle multiple rate cards for different customers?

Yes. We configure individual rate cards per customer account — applied automatically when invoices are generated.

Can drivers use it on mobile to confirm deliveries?

Yes. Drivers access their job list and mark deliveries as complete from the Zoho mobile app — updating the central record in real time.

Can it manage both own-fleet and subcontracted deliveries?

Yes. We configure subcontractor records linked to jobs with their own cost tracking alongside your own fleet.

How long does setup take?

Most logistics businesses are live within 2–3 weeks, including customer and contract data migration.

How much does Zoho One cost?

Zoho One gives you the full suite of 45+ integrated business applications for around £37–£45 per user per month (depending on your plan and number of users). This includes a professional mailbox on your own domain — meaning most businesses can remove their Google Workspace or Microsoft 365 licence costs entirely. If your requirements are more specific, individual Zoho apps are available on free or lower-cost tiers. Most businesses find Zoho One extraordinary value compared to running separate tools for CRM, email, billing, documents and project management. Talk to our Zoho team to find the right plan for your business.

What's included in Zoho One?

Zoho One is an operating system for your entire business — 45+ fully integrated applications at one price. Here's what's included:

Sales & CRMZoho CRMBigin (pipeline CRM)SalesIQ (live chat)BookingsCRM Plus
MarketingCampaigns (email marketing)Social (social media)SurveyFormsSites (website builder)Backstage (events)Thrive (communities)
FinanceZoho Books (accounting)InvoiceInventoryExpensePayrollCheckout (payments)Commerce
Support & ITDesk (helpdesk)Assist (remote support)Lens (AR support)ServiceDesk Plus
HR & PeoplePeople (HR)RecruitPayrollShifts (scheduling)
CollaborationCliq (team messaging)Connect (intranet)MeetingWebinarProjectsSprints (agile)Mail (business email)WorkDrive (cloud storage)
ProductivityWriter (word processor)Sheet (spreadsheets)Show (presentations)NotebookSign (e-signatures)Vault (password manager)
Analytics & DevAnalytics (BI & dashboards)DataPrepCreator (low-code apps)Flow (automation)Catalyst (serverless)

All apps are connected — data flows between CRM, finance, HR and support automatically. Talk to our team about how to get the most from Zoho One for your business.

Manage accounts, drivers and invoicing without the spreadsheets.

Fusion Flow gives logistics companies a proper customer account system, automated invoicing and contract renewal management — built on Zoho.