Software for vets
Client management software for veterinary practices and animal clinics.
Fusion Flow gives veterinary practices a Zoho-powered system for managing client communications, pet recall automation, treatment plan follow-up and health plan marketing — improving pet health outcomes and practice revenue.
Why veterinary practices choose Fusion Flow
The problem
What's holding most
veterinary practices back.
Vaccination and health check recalls not generating enough bookings
A recall system that relies on clients remembering to book results in gaps in preventive care. Automated recall sequences with follow-up significantly increase appointment rates.
Health plan take-up not growing
Clients who join a health plan spend significantly more per year than non-members — but health plan marketing requires consistent, targeted communication.
Clients not returning after first visit
A new client who brings a puppy for their first vaccination and then doesn't return represents significant lifetime value lost. A nurture sequence maintains the relationship.
Too few Google reviews
Local search visibility for veterinary practices is heavily influenced by review count. An automated post-appointment review request generates reviews without reception effort.
What's included
Everything in your
Fusion Flow setup.
Pet Recall Automation
Automated vaccination and health check recalls by SMS and email — with follow-up for unresponsive clients.
Health Plan Marketing
Targeted health plan promotion to unregistered clients based on pet type and age — maximising plan enrolment.
Client CRM
Every client with their pets, vaccination history, treatment records and contact details in one searchable record.
Review Generation
Post-visit review requests sent automatically to satisfied clients — directed to Google.
Client Newsletters
Seasonal pet health content, parasite reminders and practice news sent to your full client database.
Referral Tracking
Track how new clients found you — Google, existing client referral, local vet — and invest in what works.
Get started
Set up in minutes —
or we'll do it for you.
Register your free Zoho trial
Start a free 15-day Zoho trial — no credit card, no commitment. Access the full platform immediately and configure it to your workflow, or follow our industry setup guides. Reach out any time if you have questions.
Start free Zoho trial (UK & EU) →- 15-day free trial, no credit card needed
- Full Zoho One suite — 45+ apps included
- Upgrade to a paid plan only when you're ready
- Based in the US? Sign up here →
Let us configure it for you
As authorised Zoho Partners, our team will configure Zoho precisely to your business — workflows, automations, pipelines and data migration all handled by us. Most businesses are live within 1–2 weeks.
Talk to our Zoho team →- Discovery call
- Configuration
- Data migration
- Training
- Go live & support
FAQs
Questions about Fusion Flow
for veterinary practices.
Does this replace our practice management software?
No — Fusion Flow works alongside Vetstoria, RxWorks or similar. It handles client marketing, recall automation and CRM — the relationship layer.
Can it send recalls for multiple pets per household?
Yes. Each pet has their own recall schedule linked to the client record — so multi-pet households receive appropriately timed messages.
Can it handle both small animal and equine clients?
Yes. We configure separate client types and communication sequences for different animal categories.
How long does setup take?
Most veterinary practices are live within 2 weeks including client data migration.
How much does Zoho One cost?
Zoho One gives you the full suite of 45+ integrated business applications for around £37–£45 per user per month (depending on your plan and number of users). This includes a professional mailbox on your own domain — meaning most businesses can remove their Google Workspace or Microsoft 365 licence costs entirely. If your requirements are more specific, individual Zoho apps are available on free or lower-cost tiers. Most businesses find Zoho One extraordinary value compared to running separate tools for CRM, email, billing, documents and project management. Talk to our Zoho team to find the right plan for your business.
What's included in Zoho One?
Zoho One is an operating system for your entire business — 45+ fully integrated applications at one price. Here's what's included:
All apps are connected — data flows between CRM, finance, HR and support automatically. Talk to our team about how to get the most from Zoho One for your business.
Complete the picture
Software works best alongside
a great website and strong SEO.
Keep patients healthy and clients coming back.
Fusion Flow gives veterinary practices automated recall, health plan marketing and client retention — without adding to reception workload.