In such a dynamic work landscape, remote teams are known to rely on efficient tools and software to streamline their operations. Amongst a wide host of Customer Relationship Management (CRM) systems, Zoho CRM has proved to be a lifeline for remote workers, with features that facilitate seamless collaboration, productivity, and effective management in the face of long-distance communication, which can prove a challenging way to work in some cases.
As different businesses have different needs, Zoho CRM’s flexibility and wide range of extensions means teams can customise the system to suit their specific requirements.
Ease of Use and Training
One of the key features of Zoho CRM is its simplicity in setup and usage. Tailored to small or medium-sized remote teams, the straightforward interface allows for speedy adaptation without having to train staff extensively in its use. This ensures teams maximise productivity from day one as they won’t need to invest excessive time in learning the intricacies of the software.
With this in mind, there is the availability of free online video guides for teams to peruse when getting to grips with the application, which can be procured by your CRM digital consultants, if you opt to source help from partners such as Digital Scientists. These tutorials cover all aspects of Zoho CRM, from its basic functions to its advanced customisation options. Resources such as these can facilitate remote learning, improving the CRM’s potential to perform at its best.
The Zoho App
Remote work sometimes means being on the move, and for this the Zoho mobile app comes in handy, allowing you to do most of what you can do on desktop and empowering your team to work efficiently from anywhere. The user-friendly interface and offline capabilities enable seamless operation, even in areas of limited connectivity. The app’s location-based features streamline lead visibility and simplify deal closure to eliminate the potential stress and constraints of remote working.
Some Considerations
If you’re working to a budget, Zoho CRM offers a range of pricing plans, including a free edition tailored for up to three users. While the free version acts as a great starting point, paid plans unlock advanced features that cater to the evolving needs of remote teams, providing value for investment and fostering enhanced collaboration. Although the free and budget versions of the app offer a good starting point, remote teams may find certain features limiting as their operations expand over time.
Pricing
Various pricing tiers are offered by Zoho CRM – from Standard to Ultimate plans – catering to diverse needs and budgets. Understanding the features in each tier helps remote teams make informed decisions, aligning the capabilities of the CRM with their operational requirements. On top of this, the CRM bundles that integrate multiple Zoho products offer comprehensive solutions for remote teams seeking streamlined sales, marketing, and customer service tools.
Zoho CRM has proved to be a reliable and dedicated addition to the arsenal of remote teams, empowering them with an intuitive interface, customisation options, mobile accessibility for those on the go, and cost-effective plans. At Digital Scientists, we place great importance on collecting and analysing data. As certified Zoho software partners, we provide businesses with a significant edge by extracting invaluable insights. These insights serve as a guiding force, pointing us towards areas for enhancement and offering a clear roadmap for persistent development and growth of the organisations we work with as seasoned Zoho consultants.