Livechat & Tracking Applications
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See who is online, monitor, and engage to drive sales.
Real-time lead scoring.
Identify hot, warm, and cold prospects for your business on your website.
Focus on prospects, get targetted visibility, and convert them into proactive customers.
Sell smarter. Close deals faster.
Approach website visitors with personalised engagement.
Initiate automatic intelligent triggers when prospects visit your website, share relevant
content and help them make their purchase decision.
Refine the website experience of your customers with data from reports and visitor feedback. Spot customer support deficiencies and improve agent performance.
Track and engage visitors
Track visitor's digital footprint. Identify new VS returning visitors to construct personalised chats and prioritise activity.
Understand how visitors navigate in real-time and engage them with proactive conversations.
Drive engagement with ZOHO CRM
Never miss an opportunity to interact with your prospects.
Convert your CRM data into actionable leads. Identify prospects, track their level of activity, and target them with marketing campaigns better.
Real-time live chat software for websites.
Live chat for a website increases your sales and improves customer service by real-time traffic monitoring.
Send customized messages to prospects and customers on the go.
Understand how visitors are interacting with your website in real-time. Use that insight to trigger rule-based proactive chat conversations.
Geolocate your visitors.
Track visitor's footprints.
Automatic chat translation.
Identify new vs returning visitors.
Start chats based on visitor activities.
Interactive email campaigns.
Letting customers chat with a live representative helps you to close deals faster and deliver exceptional customer service.
Real-time traffic monitoring
Automated website visitor engagement
Customize the chat box to match your website design
Prioritised list of website visitors
Help articles and FAQs in chat box
Drive sharper engagement by gaining access to a highly insightful list of 'All' your website visitors. Prioritize them as hot, warm and cold based on their lead score and close more deals faster.
Turn your website into a lead generation machine
Your visitors. Their scores. Your recipe.
Focus on prospects that deserve your attention.
Connect Zoho SalesIQ with Zoho CRM and improve conversions via follow ups. Get better context via visitor information history.
Add leads, contacts, follow-up tasks, and potentials right from the chat window.
From data to actionable insights.
CRM data based pro-active triggers.
Convert the visitors you chat with to leads or contacts in CRM.
See your previous interactions.
Assign follow up actions in CRM.
Focus all your energy on selling and engaging your prospects while SalesIQ automates your website visitor engagement with intelligent triggers and SalesIQ 's email campaign optimizers.
Wow your visitors with personalized engagement.
Reduce sales cycle. Increase sales conversions.
Generate more sales from your email campaigns.
Zoho SalesIQ works well with leading CMS and e-commerce platforms.
Get a competitive edge.
Reduce cart abandonment.
You can't improve what you don't measure. Get daily and monthly reports delivered right into your inbox.
Understand how to improve your team's sales conversations. Monitor chat conversations and provide instant feedback. Coach your team to be sales superheroes.
Coach in real-time.
Live chat from the comfort of your couch or in the middle of a movie. Zoho SalesIQ supports both mobile and tablet devices, so your team can connect with your prospects and customers on the go.